purpose sheet. what a phone number adds to an agent, before any provider or feature list.
let the agent
answer.
agents can already work inside chat windows and tools. heyphony exists to connect that intelligence to the ordinary number people and services already know how to call or text.
one number. one agent. one message at a time.
the purpose is not more outbound noise. it is a durable, inspectable communication surface that an agent can read first and act on only when allowed.
a conversational interface is not a phone number. heyphony gives the agent a stable place to receive texts, calls, and voicemail.
the carrier account, host, stored messages, and outbound permissions remain with the person running the toolkit.
normalize provider payloads, deduplicate deliveries, preserve threads, and expose the result through agent-readable views.